Effective Date: May 28, 2025

Our company respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or purchase from our website: www.thebibongpinaycompany.com.

By using our website, you consent to the practices described below.

Information We Collect

When you use our site or make a purchase, we may collect the following information:

Personal Information: Name / Email address / Billing address / Contact number / Payment details (processed through secure third-party payment gateways)

Technical Information:

IP address / Browser type and version / Device information / Pages visited and time spent on site

We only collect data that is relevant and necessary to provide you with our products and services.

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders

Send transactional emails (purchase confirmation, download links, updates)

Provide customer supportImprove user experience on the website

Send promotional updates (only if you opt in to our mailing list)

Comply with legal obligations

We do not sell or rent your personal data to third parties.

How We Protect Your Information

We implement appropriate technical and organizational measures to secure your information, including:

SSL encryption for data transmission

Secure payment processing via trusted third-party providers

Access controls and regular system monitoring

However, no system is 100% secure. While we do our best, we cannot guarantee absolute security of your data.

Third-Party Services

Our website may use third-party tools or services for:

Payment processing (e.g., PayPal, Stripe, GCash, etc.)

Email marketing (e.g., MailerLite, ConvertKit, etc.)

Analytics (e.g., Google Analytics)

These third parties have their own privacy policies, and we encourage you to review them.

Cookies

We use cookies to enhance your experience. Cookies help us remember your preferences, track website usage, and personalize your shopping experience.

You can disable cookies through your browser settings, but some parts of the site may not function properly without them.

Your Rights

You have the right to:

Access the personal data we hold about you

Correct any inaccuracies in your data

Request deletion of your data (except where required for legal or transactional purposes)

Opt out of receiving promotional emails at any time

To exercise these rights, email us at

[email protected].

Data Retention

We retain your personal information for as long as necessary to fulfill the purpose it was collected for, including for legal, accounting, or reporting requirements.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised version will be effective as of the new "Effective Date" shown above.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, feel free to contact us:

[email protected]

How do I receive my order?

Once payment is confirmed, you’ll be able to download your files directly from your account page. You may also receive a download link via email.

What file formats will I get?

You’ll receive files in PDF, PNG, or JPEG format, depending on the product. Please check the product description for exact details.

Can I use your designs for resale or commercial use?

Yes! Each product includes a license option:

Personal Use Rights – for personal projects only.

Commercial Use Rights – for selling your own finished products.

Master Resell Rights – for reselling our products with the license.
👉 Reminder: Files cannot be resold, shared, or redistributed as-is. They must be part of your own finished product.

Do you offer printed or physical versions?

No. All our products are digital downloads only—no physical items will be shipped.

But if you prefer a printed copy and don’t have time to print it yourself, just send me a message on my Facebook page! I’d be happy to help.

Do you offer refunds or exchanges?

Due to the nature of digital products, we do not offer refunds or exchanges. If you encounter any issues, please reach out—we’ll be happy to help!

Copyright 2026. YOUR CRAFTY TITA. All Rights Reserved.